How we deliver booking confirmations, invoices, vouchers, and all communications — fast, digital, and reliable.
Oxyaura Agro Tourism primarily provides hospitality services including farm stays, day picnics, luxury cottages, restaurant experiences, destination weddings, corporate events, and adventure activities.
As these services are reservation-based, most booking confirmations, invoices, vouchers, and customer communications are delivered digitally. Physical shipping is generally not required unless promotional merchandise or gift items are specifically introduced in the future.
Everything you need for your booking is delivered quickly and securely through digital channels.
Delivered through Email and/or WhatsApp using the contact information you provide.
Shared digitally after successful payment or booking confirmation.
Issued electronically for easy access where applicable.
Available through Phone, WhatsApp, and Email to assist with your reservation.
Booking confirmations are generally delivered instantly or within 24 hours after successful booking confirmation.
In some situations, additional verification may be required before a reservation is confirmed. This may extend the delivery time slightly.
If you do not receive your booking confirmation within 24 hours, please contact Oxyaura Agro Tourism so that we can verify your reservation and resend the confirmation if required.
For faster service, Oxyaura Agro Tourism may communicate with guests through WhatsApp using the mobile number provided during booking.
Messages are sent only to the contact details submitted during your enquiry or booking.
Guests may receive important booking-related emails, including:
Oxyaura Agro Tourism is primarily a hospitality service provider. Therefore, we do not normally ship physical products.
Our services such as Farm Stay bookings, Day Picnic reservations, Restaurant bookings, Wedding enquiries, Corporate Events, and Adventure Activities are confirmed digitally through Email and/or WhatsApp.
If gift vouchers, promotional merchandise, souvenirs, or other physical products are introduced in the future, the applicable shipping charges, delivery timelines, and courier details will be clearly communicated during the purchase process.
Customers are responsible for providing accurate information while making an enquiry or booking.
Oxyaura Agro Tourism shall not be responsible for delays, failed confirmations, or communication issues caused by incorrect, incomplete, or outdated contact information provided by the customer.
If you do not receive your booking confirmation within 24 hours, please contact our hospitality team.
Our team will verify your reservation and resend your booking confirmation or voucher wherever applicable.
All reservations remain subject to confirmation by Oxyaura Agro Tourism.
Availability may vary depending on:
While every effort is made to honour confirmed bookings, exceptional circumstances may occasionally require schedule adjustments. In such cases, our team will communicate with guests as early as reasonably possible.
If you have any questions regarding this Shipping & Delivery Policy, please contact us.
Oxyaura Agro Tourism
Opp. MVP Aashramshala
Dugarwadi Road
Kachurli
Trimbakeshwar
Nashik – 422212
Phone: 9022889727
Email: jayvantbhamare.jk@gmail.com
At Oxyaura Agro Tourism, all booking confirmations are delivered digitally to ensure speed, reliability, and environmental responsibility. Upon successful completion of your booking and payment, you will receive your confirmation through the following channels:
We maintain a fully digital invoicing system to provide you with immediate access to all financial documents related to your booking. Our invoicing and receipt delivery process is designed for transparency and convenience:
All vouchers, tickets, and experience passes are delivered electronically. We have designed our e-voucher system to be secure, verifiable, and easy to use:
Beyond booking documents, we keep you informed with timely communications before, during, and after your stay. Our multi-channel delivery ensures you never miss important updates:
We take pride in our fast and reliable digital delivery system. Below are the standard timeframes you can expect for each type of document and communication:
| Document / Communication | Delivery Method | Expected Timeframe |
|---|---|---|
| Booking Confirmation | Email, SMS, WhatsApp | Instant (within 60 seconds) |
| Payment Receipt | Email, WhatsApp | Instant (within 60 seconds) |
| Tax Invoice (GST) | Within 24 hours | |
| E-Voucher / Ticket PDF | Email, WhatsApp | Instant (within 60 seconds) |
| Pre-Arrival Guide | 7 days before check-in | |
| Custom / Group Booking Documents | Email, WhatsApp | Within 48 hours of request |
| Post-Stay Follow-Up | Within 24 hours of check-out |
Delivery times may vary slightly during periods of high booking volume or due to email server delays. If you have not received an expected document within the stated timeframe, please contact us immediately.
Oxyaura Agro Tourism operates on a fully digital delivery model for all standard bookings and communications. Here is what you need to know about physical deliveries:
While our digital delivery system is highly reliable, occasional issues may arise due to factors beyond our control — such as email server delays, incorrect contact details, or spam filtering. Here is what you should do if you have not received an expected document:
Our dedicated support team is available to assist you with any delivery-related concerns. Reach out to us through any of the following channels — we typically respond within minutes during business hours.
+91 98765 43210
Available 8 AM – 9 PM IST, 7 days a week
support@oxyauraretreats.com
We respond within 2 hours during business hours
+91 98765 43210
Fastest response — typically within minutes
Quick answers to common questions about our delivery process.
Our support team is ready to assist you with any delivery issues, booking queries, or resend requests. Reach out — we are here for you.